Terms of Service

You must be at least 18 years old and able to form a binding contract. Membership is by application and interview, and is offered at our sole discretion. You agree to provide accurate, current, and complete information, to keep it up to date, and to maintain only one account. You are responsible for your account and for keeping your password secure.

First Class is a concierge matchmaking service. We review applicants, curate potential introductions, and facilitate them with discretion. Matchmaking is inherently subjective. We do not guarantee that you will receive any particular number of introductions, that anyone will accept an introduction, or that any introduction will result in a match, relationship, or marriage. We provide the service on a reasonable-efforts basis.

Some memberships require a fee. Fees, and any renewal terms, are disclosed to you before you pay. Payments are handled by our processor (Stripe) or arranged with our concierge. Unless required by law or stated otherwise in writing at the time of purchase, fees are non-refundable. You are responsible for any applicable taxes. [Counsel to confirm refund, renewal, and cancellation terms.]

For the safety of the community, members undergo identity verification and background / watchlist screening through our provider, Persona, and you consent to this as part of joining. Screening has real limits: it relies on available records and is nota guarantee of any person's identity, character, criminal history, or safety. See our Safety page.

You agree that you will not:

• Provide false, misleading, or impersonated information, or misrepresent your identity, age, marital status, or intentions.
• Harass, threaten, stalk, abuse, defame, or discriminate against anyone, or behave unlawfully toward another member — online or in person.
• Solicit money, investments, gifts, or commercial dealings from other members, or use the service for any commercial or promotional purpose.
• Share, publish, or misuse another member's private information, photos, or communications.
• Attempt to access accounts or data that are not yours, or disrupt, probe, or reverse-engineer the service.

First Class is a matchmaking service for genuine relationships, not a venue for commercial or illegal activity. You must not use the service, your profile, messages, or any introduction to:

• Offer, solicit, arrange, or engage in prostitution, escorting, sex work, or any exchange of money, gifts, or things of value for sexual or romantic companionship.
• Engage in or facilitate human trafficking, sexual exploitation, coercion, or any activity involving a minor (the service is strictly for adults 18+).
• Commit or facilitate fraud, money laundering, romance scams, extortion, theft, or solicitation of financial support or investment.
• Distribute unlawful, non-consensual, or sexually explicit content, or threaten or incite violence.
• Violate any applicable law, regulation, or the rights of others.

We enforce this with zero tolerance. Violations may result in immediate suspension or removal without refund, and we may report suspected illegal activity to, and cooperate with, law enforcement and preserve relevant records for that purpose. Nothing in these Terms requires us to monitor conduct, and we are not responsible for members who break these rules — but we act on credible reports.

First Class does not employ, supervise, or control members and is not responsible for the conduct of any member, online or in person. Identity and background verification (see the Safety page) reduces risk but is not a guarantee of anyone's identity, character, criminal history, or safety.

You understand that interacting and meeting other people involves inherent risks — including the risk of dishonesty, offensive or unlawful conduct, emotional or physical harm, injury, sexual misconduct, theft, or other loss — and you knowingly and voluntarily assume all such risks. You are solely responsible for your own interactions and decisions and agree to exercise caution and good judgment, especially when meeting in person.

To the fullest extent permitted by law, you release and hold harmless First Class Match LLCand its owners, staff, and agents from any claims, demands, damages, or liabilities of every kind arising out of or connected with another member's acts or omissions, your interactions or meetings with any member, or any information a member provides — whether occurring online or in person. Some jurisdictions limit the release of certain claims (for example, for gross negligence or willful misconduct); this release applies only as far as the law allows. [Counsel to confirm the enforceable scope of this release and any state-required safety notices.]

If a member behaves inappropriately or unlawfully, tell your matchmaker or use the in-app “Report a concern” option, or write to concierge@firstclass.example. We may investigate, suspend or remove members, preserve records, and cooperate with law enforcement. If you are in immediate danger, contact your local emergency services first.

You retain ownership of the photos and information you submit (“Content”). You grant us a limited, non-exclusive license to host, store, and use your Content solely to operate the service — including showing appropriate details to your matchmaker and, when you are introduced, to the specific member involved. You represent that you have the right to share your Content and that it does not infringe anyone's rights. We may remove Content that violates these Terms.

Discretion is the heart of First Class. Information you learn about other members through the service is confidential. You agree not to disclose, screenshot, publish, or otherwise misuse it.

The service, including our name, marks, design, and content (other than member Content), belongs to First Class Match LLC and is protected by law. We grant you a personal, non-transferable, revocable license to use the service for its intended purpose.

You may close your account at any time from your dashboard. We may suspend or terminate your account if you violate these Terms, if verification cannot be completed, or to protect the community. Sections that by their nature should survive termination will do so.

The service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that any introduction will meet your expectations.

To the fullest extent permitted by law, First Class Match LLC and its personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or the conduct of any member. Our total liability for any claim relating to the service will not exceed the amount you paid us in the twelve months before the claim. [Counsel to tailor caps and carve-outs to your jurisdiction.]

You agree to indemnify, defend, and hold harmless First Class Match LLCand its owners, staff, and agents from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the service, your Content, your interactions or meetings with other members, or your violation of these Terms, of any law, or of another person's rights.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules. Any dispute will be resolved in the courts or by the dispute-resolution method specified for that jurisdiction. [Counsel to finalize venue, and any arbitration and class-action waiver provisions, which are jurisdiction-specific.]

By using the service, you consent to receive communications and legal notices from us electronically, and you agree that electronic records and signatures satisfy any legal requirement that such communications be in writing.

We may update these Terms from time to time. We will post the new version here and update the date above; material changes will be communicated to members. Continued use after changes take effect means you accept them.

Questions about these Terms? Write to First Class Match LLC at concierge@firstclass.example, or by mail at [Registered business address].